Privacy Policy

This privacy statement describes the privacy practices of the RESILIENT GHANA portal (“us,” “we” or “RESILIENT GHANA”) for Services and other matter offered through the RESILIENT GHANA website at (the “Site”).

This policy is incorporated in the Terms of Use (the “Terms”). Capitalized terms used and not otherwise defined in this document shall have the meanings set forth in the Terms.

To better protect your privacy, we provide this notice explaining our online information practices, including the choices you can make about the way your information is collected and used at this Site.

By registering to our Site and opting into the terms of this policy, or by using this Site or Services made available through the Site (“Services“), you thereby agree to this privacy policy (the “Policy”). If you do not agree to be bound by this Policy, you should exit and cease all use of the Site and Services.

In connection with Services, you will be signing additional agreements with RESILIENT GHANA or its affiliates or other third parties. In the event of conflicts between the terms of such agreements and the terms of this Policy, the terms of such agreements will govern solely with respect to matters specifically referenced therein, but the terms of this Policy will control all matters related to RESILIENT GHANA’s commitments related to privacy of your data collected and used at this Site.

Applicability of the Privacy Policy

This Privacy Policy applies to all websites that we own and operate, including the websites located at and all related websites, our applications and/or APIs, and online services (our “Site“), as well as any RESILIENT GHANA platform (“Platform“), and other services, offerings, and other interactions (e.g., customer service inquiries, or your participation in user conferences, community events, etc.) you may have with us that are subject to this Privacy Policy (together with our Site, collectively referred to as our “Services“). If you do not agree with the data practices described in this Privacy Policy, you should not use our Services.

This Privacy Policy does not apply to any third party applications or software that integrate with the Services through our Site (“Third Party Services“), or any other third party products, services or businesses.

Who We Are

RESILIENT GHANA is an initiative that seeks to foster a movement that empowers the Ghanaian youth to be entrepreneurial, critically aware of and seize opportunities that could positively impact their lives and the communities in which they live. The initiative provides a platform for the youth to access support and resources to overcome the harsh impact of the COVID-19 pandemic.

Any questions regarding this policy and privacy practices should be sent to Alternatively, you can call +233 20 455 5526.

Information Collection and Receive

We respect your privacy. RESILIENT GHANA is the sole data controller of the information collected through the Site. We collect and receive information that relates to identified or identifiable individuals (“personal information“) as follows:

Identity Data

Information such as your name; address; email address; telephone number; gender; date of birth, age and/or age range; photo/avatar; account login details (e.g., username and password); and information such as unique IDs and online identifiers.

Contact Data

Identity Data that includes personal and business contact information, such as postal address, email address, telephone number, or other identifiers used for communication.


Unstructured or free-form content that you post on our Site or Platform that may include personal data (e.g., text, images, photographs, messages, comments, feedback and correspondence), such as information you provide in your responses to surveys, when you participate in market research activities, report a problem with our Site, receive customer support or otherwise correspond with us.

Device/Network Data

Information regarding your interaction with a website, application, or advertisement (e.g., IP Address, MAC Address, SSIDs, etc.), online user ID, device characteristics (such as browser/OS version), web server logs, application logs, cookie data, web beacons, clear GIFs, pixel tags, and information about how you use our Site and interact with us.

Inference Data

Data such as your preferences for receiving marketing communications and details about how you engage with them, as well as information relating to your demographics and interests.

Audio/Visual Data

Recordings such as audio files and records (e.g., voice mails, call recordings, and the like).

Professional/Biographical Data

Data relating to professional and employment history, qualifications, and similar biographic information.

How We Collect Personal Information

Information you give us

You may give us personal information when you apply for a RESILIENT GHANA mentoring program, register for the Challenge program or otherwise submit information to use through the Services or other communications with us. For example:

We may collect Identity Data, Professional/Biographical Data, and Content when you sign up on our Site. (“Profile Data”).

Event Recordings

As part of our Services, we host, coordinate, and operate mentorship sessions, accelerator programmes and other private events (“Events“) where you may engage with RESILIENT GHANA, founders, teams, sponsors, investors, and other community members. We may create audio or visual recordings of these events, take photographs, conduct interviews or surveys, or conduct similar activities at these Events (“Event Recordings“), and we will collect and process Audio/Visual Data incorporated into these Event Recordings. You may object to the processing of your personal information in connection with Event Recordings during the Event by speaking with organizers of the Event, or afterwards, by contacting us using the information below.

Please note, the processing of personal information in connection with Event Recordings may be subject to additional terms and conditions to which you are a party (e.g. a release or consent) that will supersede the nature of processing or individual rights described in this Privacy Policy to the extent in conflict.

Information from Social Networking Sites

Our Site includes interfaces that allow you to connect with social networking sites (each a “SNS“). If you connect to a SNS through our Site you authorize us to access, use and store the information that you agreed the SNS could provide to us based on your settings on that SNS. We will access, use and store that information in accordance with this Privacy Policy. You can revoke our access to the information you provide in this way at any time by amending the appropriate settings from within your account settings on the applicable SNS.

Information we get from others

We may subscribe to databases or contract with third party data providers from which we collect personal information such as Contact Data, Professional/Biographical Data, Inference Data, and other personal data regarding individuals that may be interested in our Events and programs. We may also collect, and combine with other personal data we maintain, personal data that is publicly available, such as that provided by business

networking sites and databases, information related to the organization for which you work and personal interests and skill sets, and other similar information.

We also may obtain information from those in the RESILIENT GHANA network such as our event organizers, contractors, and local representatives who have agreed to a relationship with us in order to deliver our Services. This may include information about potential interest in our programs, company and individual progress, interest in local events, and attendance at other similar events.

Information automatically collected

We may automatically collect personal information such as Device/Network Data when you access and use our Site. For example, we may log your computer or mobile device operating system name and version, manufacturer and model, browser type, browser language, screen resolution, the website you visited before browsing to our Site, pages you viewed, how long you spent on a page, access times and information about your use of and actions on our Site. We collect this information about you using cookies. Please refer to

the Cookies and Similar Technologies section below for more details.

Changes to your personal information

It is important that the personal information we hold about you is accurate and current. Please let us know if your personal information changes during your relationship with us by updating your registration profile or emailing us at

How We Use Your Information

To provide the Services you request

If you use our Site, sign up for, or request to participate in a particular Service, we will process your personal information you give us or that we receive from relevant parties as necessary or appropriate for us to provide that Service. For example, we may process your personal information as follows:

We process Device/Network Data to operate, maintain, administer and improve our Site, (e.g., to show the content you request, secure the Site, and understand how users interact with the Site);

We process Profile Data, and Application Data to create, manage, and communicate with you regarding an account you may have on our Services, including by sending you service announcements, technical notices, updates, security alerts, and support and administrative messages;

We process Profile Data, and Application Data, Inference Data and other personal information to better understand your needs and interests, and personalize your experience with the Services; and

We process personal information related to support and maintenance for our Services that you may request.

In connection with marketing communications

If you request for information from us, register on our Site, or participate in our surveys, promotions or events, where allowed by law, we or our third party partners, mentors, and members of the RESILIENT GHANA network may use your personal information, such as Identity Data and Contact Data, as well as Inference Data or Profile Data, to send you updates, newsletters, surveys, offers, and other promotional materials, including communications that may be targeted to you based on your personal information, as permitted by law.

To document and promote RESILIENT GHANA and our events

If we create any Event Recordings, we or our event sponsors or participants may use those Event Recordings (including any Audio/Visual Data therein) as part of our marketing and promotional activities. Further, we may also publish the Event Records, including Audio/Visual Data or related Identity Data therein, in connection with our documentation of or publicity relating to those Events, for example, on the RESILIENT GHANA website or a relevant Event-specific page. We may seek your consent or a release from you in the event the nature of our processing requires such consent or release.

However, in certain circumstances, we may process or publish certain video, images, etc. without your consent, such as when we publish on an Event page certain Event Recordings that include images of groups or crowds in attendance at an Event.

Cookies and Similar Technologies

What are cookies and similar technologies?

We may collect personal information using “cookies“. Cookies are small data files stored on the hard drive of your computer or mobile device by a website. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer or mobile device until you delete them) to provide you with a more personal and interactive experience on our Site. We use two broad categories of cookies:

First party cookies, served directly by us to your computer or mobile device, which we use to recognize your computer or mobile device when it revisits our Site; and

Third party cookies, which are served by service providers on our Site, and can be used by such service providers to recognize your computer or mobile device when it visits other websites or online services.

Pixel tags

We may also use technologies that function similarly to cookies called pixel tags (which are also known as web beacons and clear GIFs) to track the actions of users on our Site. Unlike cookies, which are stored on the hard drive of your computer or mobile device by a website, pixel tags are embedded invisibly on webpages. Pixel tags can be used, for example, to measure the success of our marketing campaigns and compile statistics about usage of the Site, so that we can better understand how users interact with our Site.

How we use cookies and similar technologies

Our Site may collect personal information using the following types of cookies and similar technologies and process that data for the purposes set out below:

Essential Cookies

These cookies and similar technologies are essential to provide you with services available through our Site and to enable you to use some of its features (e.g. to keep you logged in as you navigate between web pages). These cookies and similar technologies collect personal information, such as unique IDs, IP addresses, device information, OS/browser type, and other similar data, that are used to create information about traffic to our Site and how users use our Site. The information gathered may include the number of visitors to our Site, the websites that referred them to our Site, the pages they visited on our Site, what time of day they visited our Site, whether they have visited our Site before, and other similar information.

 Analytics and Performance Cookies

We use this information to help operate our Site more efficiently, to gather broad demographic information and to monitor the level of activity on our Site. For example, we use Google Analytics to improve how our Site works, so that we can understand usage patterns on the Site, and similar purposes. You can find out more information about Google Analytics cookies here and about how Google protects your data here.

Social Media Cookies

These cookies and similar technologies are used when you share information using a social media sharing button or “like” button on our Site or you link your account or engage with our content on or through a social networking website such as Facebook or Twitter. The social network will record that you have done this and may collect additional personal information about you, or link it to other personal information they hold about you, as described further by the social media service. Please see the applicable privacy policy for more detail.

With your consent

We may use or share your personal information with your consent, such as when you: consent to participate in additional surveys on gender and race/ethnicity (where legally permissible), let us post your testimonials or endorsements on our Sites, instruct us to take a specific action with respect to your personal information, or opt into third party marketing communications.

For compliance, fraud prevention and safety

We use your personal information as we believe necessary or appropriate to

Enforce the terms and conditions that govern the Service;

Protect our rights, privacy, safety or property, and/or that of you or others; and

Protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity.

To create aggregated or de-identified information

We may disclose or use aggregated or de-identified information for any purpose, subject to limits under applicable law. For example, we may share aggregated or de-identified information with prospects, partners, or sponsors for business or research purposes, such as when we analyze and report on demographic trends to measure our objective of having healthy diversity ratios across our programs.

Miscellaneous processing

If we process personal information in connection with our Services in a way not described in this Privacy Policy, this Privacy Policy will still apply generally (e.g. with respect to your rights and choices) unless otherwise stated when you provide it. Note that we may, without your consent, also process your personal information on certain public interest grounds. For example, we may process personal information as necessary to fulfill our legal obligations, to protect the vital interests of any individual, or otherwise in the public interest. Please see the Data Sharing section for more information about how we disclose personal information in extraordinary circumstances.

Data sale

Generally, we do not sell, rent, release, disclose, disseminate, make available, transfer, or otherwise communicate in any way your personal information to third parties in exchange for monetary or other valuable consideration. Note, however, that we may make any disclosure or otherwise process personal information in connection with our provision of the Services to you or at your request, and we make any of the disclosures described in the Data Sharing section below.

How We Share Your Information

Except as described in this Privacy Policy, we do not share the personal information that you provide to us with other organizations. We generally disclose personal information to third parties for the following purposes:

Partners, Mentors and User Groups

We may disclose your personal information to our partners, mentors, and other groups we have contracted to sponsor, deliver and implement any of our Programs and activities.

We may also share with other users of our Services, for the purpose of providing our services, including members of the groups for which you are registered.


We may disclose your personal information to our joint ventures, or other corporate affiliates for purposes consistent with this Privacy Policy.

Professional advisors.

We may disclose your personal information to professional advisors, such as lawyers, bankers, auditors and insurers, where necessary in the course of the professional services that they render to us.

Compliance with Laws and Law Enforcement; Protection and Safety.

RESILIENT GHANA may disclose information about you to government or law enforcement officials or private parties as required by law. Also, to

Comply with applicable laws and lawful requests and legal process.

Enforce the terms and conditions that govern the Services;

Protect our rights, privacy, safety or property, and/or that of you or others; and

Protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity.

Business Transfers.

We may sell, transfer or otherwise share some or all of our business or assets, which may include your personal information, in connection with a business deal such as a merger, consolidation, acquisition, reorganization or sale of assets or in the event of bankruptcy, in which case we will make reasonable efforts to require the recipient to honor this Privacy Policy.

Service Providers & Business Purposes

We may employ third party companies and individuals to administer and provide the Services on our behalf.

We may also disclose your data in connection with certain other business and operational purposes, such as data security monitoring, service analytics, internal research, quality control, etc.

When we disclose information for business purposes, we may disclose the following categories of information:

Identity Data, Contact Data, Content, Professional/Biographical Data, Commercial Data, Device/Network Data, Inference Data, Audio/Visual Data, Government ID Data, Protected Class Data, and Special Category Data.

Your Rights and Choices

Access, update, correct or delete your information

All account holders may review, update, correct or delete the personal information in their registration profile by logging into their account. You may also contact us at to accomplish the foregoing or if you have additional requests or questions

Email communications

You may opt out of newsletters and marketing-related emails from us by following the unsubscribe instructions on a link at the bottom of each such email, or by contacting us at

Withdrawing consent

If you gave us consent to use your personal information, but wish to update or delete it, please contact us at

 Choosing not to share your personal information

We may not be able to provide you with the Services if you decline to provide your information when requested or you later ask to be deleted after providing it. At this point, we may need to close your account.

Cookies and similar technologies

You can typically remove or reject cookies via your browser settings. If you do not accept our cookies or similar technologies, you may not be able to use certain features or services. For example, we may not recognize your computer or mobile device and you will have to log in every time you visit our Site.

Do Not Track Signals

Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to do not track signals.

Google Analytics

You must opt out of other third party technologies directly via the third party. For example, to opt-out of Google’s analytic and marketing services, visit Google Analytics Terms of Use, the Google Policy, or Google Analytics Opt-out.


The security of your personal information is important to us. We take several organizational, technical and physical measures designed to protect the personal information we collect, both during transmission and once we receive it.

However, no security safeguards are 100% secure and we cannot guarantee the security of your information.


You guarantee that you are above 18 when you create an account with us. Also, the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the Service.

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you, without appropriate authorization.

You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Service or a third party service.

You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.


We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms. If you wish to terminate your account, you may simply discontinue using the Service.

Contact Us

If you have any questions about these Terms, please contact us via email at